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Reduce Churn & Surface Value

Cape VPN Case Study

Cape VPN
Case Study

Cape VPN
Case Study

A mobile-first case study on reducing early churn by making privacy protection visible at the moment friction occurs.

quick overview

5 min overview

Business dashboard showing revenue, deals, customer list, growth chart, and new activity.
Business dashboard showing revenue, deals, customer list, growth chart, and new activity.

Role

Role

Product Designer

Designer

2026

2026

Project Date

AI Stack

AI Stack

AI

Cutting Edge Tools

Cutting Edge

5-6 hrs

5-6 hrs

Time Constraint

Time Spent

Surface Business
& User Friction

Surface Business
& User Friction

I approached this challenge through the lens of a Proton designer, focusing on the intersection of privacy, performance, and retention. The goal was not just to reduce friction, but to reshape how users interpret slowdowns by making protection visible and intentional inside the product experience.

I approached this challenge through the lens of a Proton designer, focusing on the intersection of privacy, performance, and retention.


The goal was not just to reduce friction, but to reshape how users interpret slowdowns by making protection visible and intentional.

AI-Native, System-Led

Custom design OS in Cursor, structured with Figma MCP, and powered by reusable UI logic.

AI-Native

Design OS in Cursor, using Figma MCP, and powered by reusable logic.

Design Ops in Motion

Cutting edge interconnected tooling for the best-in-class design grounded in live PRDs

Design Ops

Cutting edge interconnected tooling for the best-in-class design.

AI Design Systems

Every frame reflects system thinking: tokens, components, logic flows.

AI Design Systems

Every frame reflects system thinking: tokens, logic flows, and components at scale.

Shaped by Real Constraints

UX decisions reflect timeboxed, research-led execution - edge cases included.

Empathy Made Executable

Qualitative research shaped every interaction. Each insight, modal, and state is grounded.

Shipped with Discipline

Full-cycle AI workflow: PRD, acceptance criteria, prototype, and production-grade.

Stylized white envelope icon tilted at an angle, representing a message or notification.
Stylized white envelope icon tilted at an angle, representing a message or notification.

View Resume

View Resume

View Resume

View Resume

Get in touch and learn more about my experience in Product Design

AI-Native

Design OS in Cursor, using Figma MCP, and powered by reusable logic.

Design Ops

Cutting edge interconnected tooling for the best-in-class design.

AI Design Systems

Every frame reflects system thinking: tokens, logic flows, and components at scale.

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